Legal

Privacy Policy

Introduction

At NB Executive Solutions, we take your privacy seriously. We are committed to protecting your personal data and handling it responsibly when you use our services or visit our website.

This Privacy Policy explains how we collect, use and protect your data, and your rights in relation to it.

Who is responsible for your data?

NB Executive Solutions™ (the “Controller”) is responsible for your data.

Email: [email protected]

If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO).

What type of data do we collect?

‘Personal data’ means information that identifies you. We may collect:

Identity details (name, date of birth, gender, etc.).
Contact details (address, email, phone number).
Business Data (your role, organisation and services provided).
Financial details (bank account, payment card details).
Client data you share with us for services.
Technical data (IP address, login data, browser, OS, device info).
Usage data (how you use our website/services).
Marketing preferences and communications.

We may also create Aggregated Data (statistical/demographic) that does not identify you. We do not collect Special Category Data unless specifically required for a project.

How do we collect your data?

Directly from you (forms, services, meetings, calls).
Via our website (including privacy-friendly, cookieless analytics).
From third-party referrals or professional networks.

How do we use your data?

To deliver and manage our services.
To process invoices and payments.
To manage our relationship with you.
To comply with legal obligations.
To send relevant updates or marketing (if you have not opted out).

Legal bases: contract fulfilment, legitimate interests, and legal compliance. In some cases, consent.

Cookies

We use privacy-friendly, cookieless analytics to understand how our website is used, and we do not use cookies to track you or store your preferences. Some embedded third-party services (such as our online booking tool) may set their own cookies, which are governed by those providers’ policies.

Third-party links

Our site may link to external websites or tools. We are not responsible for their privacy policies. We encourage you to read them before providing data.

Artificial Intelligence (AI)

We may use AI tools (e.g. ChatGPT, Microsoft Copilot, etc.) to support document drafting and analysis. Data processed with AI is handled under this Privacy Policy and applicable laws. Outputs may not always be fully accurate, so please verify before relying on them.

Sharing your data

We share data only when necessary, with:

Professional advisers (accountants, legal, insurance).
IT and system providers (cloud storage, email, website).
Regulators or authorities (if legally required).

We never sell your data. All third parties must keep it secure and process it only under our instructions.

International transfers

We generally store data in the UK. If transferred outside the UK/EEA (e.g., Microsoft 365), safeguards such as adequacy decisions or contractual clauses are applied.

Data retention

Client records – up to 6 years after our business relationship ends (for tax/audit purposes).
Other data – for as long as needed for the purpose collected, then securely deleted.

Data security

We use technical and organisational measures to protect data. Only authorised staff have access. In case of a breach, we will notify you and the relevant regulator if required.

Your legal rights

You have rights over your personal data, including:

Access (request a copy).
Correction (fix inaccuracies).
Erasure (ask us to delete, subject to legal limits).
Objection (to certain processing).
Restriction (limit processing).
Data Portability (transfer to you/another party).
Withdrawal of Consent (where processing is based on consent).

No fee applies unless requests are repetitive or excessive. We aim to respond within one month.

Changes and Contact

We may update this Privacy Policy periodically. The latest version will always be available on our website.